In 2024, the rapid growth of artificial intelligence has revolutionized industries, but it has also opened new avenues for scams that target unsuspecting users. From emails to social media and text messages, cybercriminals now use AI tools to create more believable and sophisticated scams. Staying vigilant against these AI-powered scams is essential, as a great defense is indeed the best offense. Below, we dive into the top ten AI scams of 2024, showing how they work, how to spot them, and ways to stay protected.
1. Deepfake Voice Impersonation Scams
How It Works: Using voice cloning software, scammers can mimic the voices of friends, family members, or even CEOs. By creating a realistic copy of a person’s voice, scammers contact victims, asking for money transfers or sensitive information. The targets often don’t realize they’re talking to an impersonator.
How to Spot It: If someone is calling with a strange or urgent request, especially asking for personal information or financial help, don’t act immediately. Verify the identity of the caller by asking questions only they would know or call them back on their known number.
2. AI-Generated Fake Videos in Social Media Ads
How It Works: AI-generated “influencers” and video content have made it easier for scammers to create convincing ads for fake products. These deepfake videos can feature familiar faces endorsing a non-existent product or service, often at a “limited time discount” to prompt quick action.
How to Spot It: Look closely at the videos and be cautious with ads from unknown companies. Check for strange inconsistencies, like unnatural facial movements or odd product claims. Research the company and read user reviews before making any purchase.
3. AI-Enhanced Phishing Emails
How It Works: Phishing emails have long been a tool for scammers, but with AI, they’ve reached new levels of sophistication. AI tools can personalize emails, making them appear as if they’re from a trusted source and filled with convincing details. Some phishing emails even replicate corporate branding and language with uncanny accuracy.
How to Spot It: Always double-check the sender’s email address and be wary of unsolicited messages that ask for personal information. Hover over links before clicking and look for unusual URL structures or misspelled domain names.
4. Fake Customer Service Chats on E-Commerce Sites
How It Works: Many websites now use AI-powered chatbots for customer support. Unfortunately, scammers can replicate these chatbots to collect sensitive information. Fake customer service chats can pop up on legitimate-looking sites, luring customers into providing credit card details or other sensitive information.
How to Spot It: Use official customer support channels only, especially for financial or personal information. If you’re suspicious, try contacting customer support through a separate, verified platform.
5. AI-Generated Investment Scams
How It Works: AI tools have made it easy for scammers to create convincing financial analysis reports, investment recommendations, and even market trend forecasts that look professionally prepared. These scams often target social media users, promising quick profits or “insider tips” to lure them into investing in fraudulent schemes.
How to Spot It: Research any investment opportunity thoroughly before acting. Verify credentials, and cross-reference information with trusted financial news sources. Avoid offers that promise guaranteed or “too good to be true” returns.
6. Synthetic Media Scams on Social Media
How It Works: Scammers use AI to create “synthetic media” – images, videos, or messages that appear genuine but are fake. These might show influencers or public figures endorsing products, soliciting donations, or promoting cryptocurrency schemes. Victims are lured by the familiarity of these figures and the polished look of the synthetic content.
How to Spot It: Be wary of posts on unfamiliar accounts or pages. Double-check with official accounts of any public figure who appears in promotional material and be cautious about clicking on or sharing such content.
7. Fake AI Job Interview Scams
How It Works: Some scammers use AI to impersonate recruiters and set up fake job interviews. After a preliminary chat, they may ask for sensitive information, such as social security numbers or banking details, under the guise of a “background check.” Other scams might ask for a small “training fee” to start a new job.
How to Spot It: Legitimate companies don’t ask for personal banking or payment information during the interview process. Look for red flags like grammar errors, strange interview times, or requests for confidential information too early in the process.
8. AI-Powered Tech Support Scams
How It Works: Scammers use AI to impersonate tech support agents and convince users they have security issues or urgent software updates. AI-generated voices or chatbots can lead the victim through a series of steps that grant scammers access to the victim’s computer or prompt them to purchase fake software.
How to Spot It: Most tech support teams won’t proactively reach out to you about issues on your personal devices. Verify any contact by checking with official support channels of the device or software provider, and don’t allow anyone remote access unless you’re sure they’re legitimate.
9. AI-Based Romance Scams on Dating Apps
How It Works: AI-driven bots and fake profiles are increasingly common on dating apps, often pretending to be someone they’re not. Scammers use these profiles to build rapport with victims, eventually asking for money or personal information under false pretenses. AI can create a convincing social media history and even maintain chat conversations to keep up the illusion.
How to Spot It: Be cautious of anyone who quickly asks for financial help or shares an elaborate story requiring your support. Verify profiles on multiple platforms, and always be skeptical of requests for money or sensitive information from people you’ve just met online.
10. Fake AI Content for Influencer Giveaways
How It Works: Scammers create fake influencer accounts or impersonate well-known profiles, offering fake “giveaways” that require users to click links, share personal data, or pay small “entry fees.” Using AI-generated images and captions, these scams look authentic, and followers might be tricked into thinking they’ve won a prize.
How to Spot It: Real influencers usually hold giveaways on official, verified accounts. Check if the account is verified or endorsed by other legitimate followers. If you’re prompted to pay an “entry fee” or follow multiple unverified accounts, it’s likely a scam.
How to Defend Yourself Against AI Scams
Stay Educated: Learn about the latest scam techniques and recognize red flags. Being aware of new methods can reduce your risk significantly.
Double-Check Everything: Always verify the identity of people reaching out to you, even if they seem familiar. Verify brands and websites before making purchases or providing information.
Use Two-Factor Authentication (2FA): This adds an extra layer of security, protecting your accounts even if your password is compromised.
Install Anti-Phishing Software: Modern security software can detect many phishing attempts and alert you to suspicious emails and links.
Limit Sharing on Social Media: Be mindful of the personal information you share online. Scammers often gather data from social media to make their scams more believable.
Verify Job Opportunities and Investment Offers: When dealing with job offers or investment advice, cross-reference information with reliable sources and platforms.
Trust Your Instincts: If something feels “off,” it probably is. Take your time to investigate before responding or taking any action.
AI has empowered scammers with new tools, but it’s still possible to stay safe by staying informed and cautious. Recognizing these ten common AI scams and keeping your defenses up can help you navigate the digital world safely. Remember, a proactive defense is your strongest weapon against scams. Whether it’s a suspicious email, a strange call, or a social media post that seems too good to be true, always take a step back, verify, and stay secure.