It’s a very competitive world we are already living in, especially in the business world. Businesses scale so fast you might get left behind if you don’t keep up. Automation is the key. Like most of the tech you see, many are finding more ways to automate their businesses.

Scaling a business is a challenging task. It’s even more challenging if you aren’t applying automated techniques to improve it. If you’re here to step up your game to scale your business, here are some of the ways you can automate it.

Take Your Business Online


The worldwide web. According to, it is one of the best things that ever happened to humankind. The internet has changed our lives so much that it also changed how we handle our daily lives. Now when it comes to your business, one of the first things you need to do is expose it online. Below are some of the best online tools you can use to take your business to the next level.

Social Media


There are billions of people in the world who use social media. For this reason, doing social media marketing can rapidly scale your business. There are tons of ways to build an online presence. Remember that social media marketing is about creating engaging content for an audience. Having a solid social media presence and a following can really scale a business fast.

You can make Facebook, Twitter, and Instagram accounts for your business to start. These social media apps have the most number of users, so be sure to use them in scaling your business.


Chatbots are a massive help in scaling. Imagine having someone answer questions, instruct customers, and book appointments 24/7? With the use of chatbots, you won’t need to check for queries and orders regularly. Chatbots don’t need breaks, which means your business runs all day. And when a company is running 24/7, it has a higher chance to scale.

Email Marketing


Email Marketing is often ignored and overlooked. But a good email automated system is a must to maximize in scaling your business. Many are underestimating email marketing because most focus on social media. But there is a huge potential in scaling your business through having an emailing system.

Humans Are Just As Important


It doesn’t mean that we can do amazing things online that we forget the old-school ways of scaling a business. We can’t rely entirely on chatbots to run our business. Hiring a qualified and excellent team is also a key ingredient in growing your business fast.

To fully automate a business, you’ll need a team to run at the backend and help you manage operations. Without a team, even with a substantial online presence, you can do so little if you handle it alone. Below are some examples of the people you should consider hiring asap. Having these teams set up can significantly help you in scaling.

Virtual Assistants

Virtual assistants can help you deal with online-related transactions. They can handle your social media posts, chatbot sequences, and emailing system. Virtual assistants can also save you the time and headaches of troubleshooting.



Numbers are a pain to deal with. Luckily, there are accounting programs out there to keep track of your financials. To automate your accounting, hire a good accountant to crunch the numbers for you. Having to deal with taxes and debts is time-consuming, your accountant can deal with those for you.



You will also need to have a responsive logistics team. If your business sells physical products online, this is a must. It would be best if you had a team that handles inventory. They are responsible for shipping orders, tracking orders, and making sure your products are delivered on time.

Lesser shipping times, lead times, proper inventory management translates to faster sales. Faster sales mean you can scale your business faster. That’s why logistics is another critical automation for your business.

Customer Care

Arguably the most crucial aspect in business is customer care.

Businesses fall or rise because of customer relations. No matter how good your product or service is, if you have a poor customer care service, no one will want to buy from you.

Have a team to handle customer complaints, process returns, answer complicated questions. Trust me; you will want to automate customer care. You can’t focus on growing your business if you’ll have to respond to every concern of your customers.


Automation is all about leverage. It’s how you use resources, people, and tools that take a business to scale. These are just some of the ways you can use to scale your business. For example, Ship-Expert collaborates with other shipping companies and that’s how their business grows, it calculates your shipping rates and makes sure that your shipments get to you faster at the lowest possible rates. The more you leverage yourself, the faster your business will grow.

As the CEO of your business, your focus is on the growth of your company. That’s why automation is important. If you can automate every aspect of your business, you can focus more on innovating and other ideas to scale.